Section 1
Fee Breakdown — All 3 Platforms
Where does the money go when a customer pays you?
Section 2
Step-by-Step Order Journey
From your warehouse to the customer's door — and then to your bank account.
📦 Amazon India
1
Warehouse → FBA FC: Ship inventory to Amazon FC. Amazon stores & manages.
2
Customer Orders: Buyer orders on Amazon.in. Payment collected by Amazon.
3
Amazon Ships: Amazon picks, packs & delivers. Prime: 1-2 day delivery.
4
Delivered: 7-day return window starts from delivery.
5
Settlement: Amazon deducts fees → transfers to bank in 14-15 days.
🛒 Flipkart
1
Warehouse → List: Product listed on Flipkart. Inventory stays at your warehouse.
2
Customer Orders: Buyer orders on Flipkart. Seller Hub notifies you.
3
You Pack & Hand Off: Print label, pack & hand to Ekart within 24h SLA.
4
Delivered: Ekart delivers in 3-5 days. 7-day return window starts.
5
Settlement: Flipkart deducts fees → transfers to bank in 7-10 days.
🛍 Shopify D2C
1
Warehouse → Your Store: Product listed on your own Shopify website.
2
Customer Pays: Buyer pays via Razorpay (UPI/Card/Wallet). Money in Razorpay.
3
You Pack & Ship: Create Shiprocket AWB, pack & hand to courier. Customer gets tracking.
4
Delivered: Courier delivers in 3-5 days. You own customer data (email, phone).
5
Settlement: Razorpay settles in 1-3 days. No holding period. Fastest.
Section 4
Summary Comparison Table
All numbers at a glance
| Component |
Amazon India |
Flipkart |
Shopify D2C |
Section 5
What Happens When a Return Occurs?
The full return journey and financial impact on your earnings
⚠ Return Flow
Customer initiates return. Here's every step and what it costs you.
😞
Return Initiated
Customer clicks Return in app. Selects reason (defective / wrong item / change of mind).
🚚
Reverse Pickup
Platform arranges pickup from customer. Amazon/Flipkart cover this cost for customers.
🔍
QC Check
Item reaches FC/warehouse. Team checks: Sellable vs Unsellable condition.
🔄
Reinventory / Dispose
Sellable → restocked. Unsellable → removal order (~₹30-80/unit removal fee).
💸
Debit to Seller
Platform refunds customer. Seller loses: COGS + fees already paid + handling costs.
Assumptions: Amazon: LED Bulb category, FBA fulfillment · Flipkart: LED & Lighting category, normal seller, self-ship · Shopify: Basic plan + Razorpay + Shiprocket + 100 orders/month · Return loss assumes product is unsellable (worst case). Use our
Fee Calculator for real-time calculations.
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